When loading funds through PayPal, you must provide a photo of a government issued ID such as a drivers license or passport. If your document is rejected it is because there is an issue with the photo itself.
Reasons your document has been rejected could include:
- Scanned document (we accept photos only)
- Black & White (grayscale) photo
- Blurry or low resolution
- Cropped image or photo touching the edges
More info is available HERE
If your photo ID document has been rejected, please contact us by creating a support ticket or chat with our live support.