Why was my ID document for PayPal rejected?

    When loading funds through PayPal, you must provide a photo of a government issued ID such as a drivers license or passport. If your document is rejected it is because there is an issue with the photo itself.

    Reasons your document has been rejected could include:

    • Scanned document (we accept photos only)
    • Black & White (grayscale) photo
    • Blurry or low resolution
    • Cropped image or photo touching the edges

    More info is available HERE

    If your photo ID document has been rejected, please contact us by creating a support ticket or chat with our live support.